Need help? Write to us.
Questions about your account, payments, deleting your data or the extension all go to this inbox.
Support email
We will never ask for your sign-in code or card number. If anyone does, don’t reply.
When you write, please include
- The email you sign in with
- Where it happened: iPhone, the website or the extension
- What happened and what you were trying to do
- A screenshot, if you have one
Common requests
- Delete my account and data
- In the iPhone app, choose Delete account in Settings, or write to us. Your account is erased after 30 days; signing in again before then keeps it.
- Payments and refunds
- For purchases on the website, write to us. Purchases on iPhone are handled by Apple; ask Apple for a refund.
- My sign-in code didn’t arrive
- Check your spam folder and that the email address is right, then send the code again.
- The extension didn’t fill a form
- Tell us which site and which fields. A screenshot helps a lot.